Delivery & Shipping
At DAHR Honey, we carefully pack every order to ensure it arrives safely and in perfect condition.
Shipping
We currently ship throughout the United Kingdom using Royal Mail.
Orders are typically processed and dispatched within 1–2 working days. Once your order has been shipped, you'll receive a confirmation email with tracking information (where applicable).
Delivery Times
Estimated delivery times are as follows:
- Royal Mail Tracked 24: 1–2 working days
- Royal Mail Tracked 48: 2–3 working days
Please note that these are estimated delivery times and may vary during busy periods, public holidays, or due to circumstances outside our control.
Shipping Costs
Shipping charges are calculated at checkout based on the delivery service you select. Any free delivery promotions will be clearly displayed on our website.
Order Tracking
If you've selected a tracked delivery service, you'll receive tracking details by email once your order has been dispatched, allowing you to follow your parcel's journey.
Delivery Issues
If your order hasn't arrived within the expected timeframe, please check your tracking information first.
If you still need assistance, contact us at info@dahrhoney.com with your order number, and we'll be happy to investigate with Royal Mail.
Incorrect Delivery Information
Please ensure your delivery address is accurate before completing your purchase. DAHR Honey cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided at checkout.
Damaged Parcels
If your parcel arrives damaged, please contact us within 14 days of delivery and include your order number along with clear photographs of the product and packaging. We'll work quickly to resolve the issue.
Contact Us
If you have any questions regarding delivery or shipping, please contact us at:
info@dahrhoney.com